Premium Care

Premium Hosting Care+

A complete suite of add-ons for seamless, worry-free server management. Focus on growing your business — we’ll keep your servers running smoothly.

  • Dedicated Slack channel for instant support
  • Pro-active monitoring for issues & downtime
  • Custom server configuration & package management
  • AI-powered ServerKade assistant
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Premium Hosting Care

Simple, transparent pricing

Enjoy 25% off on every billing cycle. Cancel anytime.

25% Discount

Monthly

$74.25
per month
  • Dedicated Slack channel for instant support
  • Pro-active monitoring for issues & downtime
  • Custom server configuration & package management
  • AI-powered ServerKade assistant
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Save more 25% Discount

Half-Yearly

$411.75
billed every 6 months · $68.63/mo
  • Dedicated Slack channel for instant support
  • Pro-active monitoring for issues & downtime
  • Custom server configuration & package management
  • AI-powered ServerKade assistant
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1 support seat included. Additional seats $50/month each.

Our Best Service

What we have for you

Instant Slack Support

Custom configurations & quick resolution, direct with the ServerKade team.

Proactive Monitoring

We detect and fix issues before they impact you — no manual input needed.

Free Inward Migration

We migrate your apps and data in, directly with the ServerKade team.

Priority Troubleshooting

Prioritized help to resolve critical issues fast and minimize downtime.

Performance & Cost Optimization

Efficient operations and cost-effective solutions for your infrastructure.

AI Assistant

AI-driven insights that monitor, predict and optimize your server environment.

App-Level Troubleshooting

Targeted troubleshooting for app-specific issues to keep operations smooth.

Custom Configurations

Tailor server settings to your exact business requirements.

Frequently Asked Questions

What is the Premium Hosting Care+?
The Premium Hosting Care+ plan is designed for users who prefer a team of experts to handle all aspects of their hosting setup, from infrastructure assistance to optimization and migration.
What does pro-active monitoring mean?
As a Premium Hosting Care+ user, the uptime and efficiency of your websites or apps is monitored by our team. If there is any chance of an issue, our team works on it before something goes wrong.
What kind of support can I expect with this add-on?
You’ll receive direct, instant support through a dedicated Slack channel where you communicate with ServerKade team members — including troubleshooting, proactive monitoring and infrastructure optimization.
What is the response time on the private Slack channel?
Our team stays online 24×7 and the experts assigned to you respond to your query in under 5 minutes on average.
How many team members can I add to my Slack channel?
1 seat is included with the plan. Additional seats on the Premium Hosting Care+ plan cost $50/month each.
Is this plan beneficial if I have a business plan?
A few things like very high priority support and application-level debugging overlap with business plan support. However, for the full experience of assisted, efficient self-managed cloud hosting, the Premium Hosting Care+ add-on is well worth it.

Want the full picture? Read our Scope of Support.